It’s been 10 years since we first determined our fulfillment, shipping and handling structure. This post reveals lessons learned, the why behind our decisions, and why we are restructuring handling fees in our customers’ favor.

Fulfillment is an essential function of all e-commerce enterprises. While it doesn’t have the shiny appeal of designing products or marketing, it is the strong and silent personality that delivers the promise.

It’s throwback Thursday! Found these dorky pics of Sean and I when we performed at a new year’s party in LA. Also found this pretty sweet pic of when we performed with Banyan and Spiral in HongKong. Good times – we look so young and dashing

Sean has a thing for office chairs. There are over 30 of them at the flowspace – there were possibly over 50 at some point – and he is proud to admit that he has never bought any of them.

In our realm of material possessions, we consign office chairs to being our functional, 8-hour/day penitentiaries that provide questionable lumbar support.

Thank YOU
Our deepest gratitude to you from the bottom of our hearts. It would be cheesy to say we couldn’t have done it without you. But y’all know, we love cheese – and really, we couldn’t have done it without you.

And to think that Flowtoys started because Sean built some cool glow props for himself, and all of YOU kept asking him to make more.