contact us

Questions, complaints, compliments or inspirational musings? We'd love to hear from you.

Problems with your flowtoys? Search our product support for solutions, tips & troubleshooting, or ping us using the "contact us" widget in the bottom right corner :) We'll take care of you. Feel free to attach images of what's happening with your prop in the form.

If you have questions about your order, please be sure to include the order number and/or the email address that you used to place your order, so we can help you out quickly.

Use the "contact us" widget on the bottom right corner, and fill out our contact form :)

We are a small family-run company, and do not have a team of tele-zombies waiting to take your call, but you can always reach us via e-mail using the contact form.

We don't work weekends and typically respond within 1-3 business days. Often within 1 day, but if we're swamped or out of office it might take 3 business days.

If you'd like a phone call, you can call(424) 704-3569 - aka - (424) 704-FLOW and leave a message. We'll get back to you.

If you e-mail us your name, phone number, what your needs are, and a good time to call you, we can return your call more quickly. E-mail is faster, but we will call you back :)

Thank you for your interest in our designs!

Sean and Prisna, co-founders flowtoys
6315 Doyle Street
Emeryville, CA 94608