pixelwhips :: product support

faq & troubleshooting

How many modes do PixelWhips have? Is there a mode chart?

The rev4 PixelWhips have 40 amazing patterns, organized into 4 different style channels of 10 modes each


> Click here for more info on modes and navigation.

How long does the pixelwhip battery last?

If your FiberFlies uses a li-ion rechargeable battery, it should last between 6-8 hours depending on the mode. 


> Click here for more info.

How long are the pixelwhip strands?

The fibers on the FiberFlies start at about 6 feet long, and are cut at different places along the length of the FiberFlies to create a beautiful, wispy effect. The longest fibers are 6 feet, and there many different lengths down to about 1ft at the shortest.


If you prefer FiberFlies with shorter strands, you can easily trim the fibers with a pair of regular scissors.

Can I straighten the fibers?

The PixelWhip fiber head comes standard with a curl, however some folks might want their fibers straight instead. 


> Click here for how.

Can I clean my pixelwhips?

If your fibers are dusty or dirty, you can clean them with a rag and some silicone lubricant. The silicone lubricant also helps prevent tangling and keeps FiberFlies playing smoothy. Put a small dab on a clean rag, and wipe it along the fibers from the base to the tips several times while simultaneously combing them with your fingers.


> Click here for more tips.

My pixelwhips are not working right - help!